If you are looking to start a new career, Miami University has the job for you. We offer a welcoming work place, excellent benefits, and the opportunity to grow. Miami University currently has multiple openings for Support Analysts, demonstrating various levels of qualifications and experience.
Support Analyst I
Under general direction, provide support to clients in their use of technology, including software, hardware, audiovisual, and networking issues. Function as a support resource and assist other support staff, providing ongoing guidance to the clients and support team. Troubleshoot and solve technical issues related to the designated environment. Document resources used, steps taken toward resolution and work to provide excellent service and initiatives.
Require an Associate’s degree earned by date of hire.
Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Experience in these knowledge/skills/abilities may be earned concurrently
Additional Salary Information: Salary is dependent on qualifications and level of experience.
IT Services: Delivering vision and technology services that transform Miami today and tomorrow. IT Services supports and transforms Miami university by providing innovative, reliable and secure technology services for all facets of the University, including teaching, learning, research, student life, and administration.