Serve on multiple service, platform, or project teams in a variety of roles such as a Subject Matter Expert, Technical Lead, Client Lead and/or Project Lead/Manager, in support of established and emerging educational technology systems and services. Act as an Application Administrator or Backup for multiple services. Responsible to advise management on emerging technology set ups, testing and verification of the solutions and new installations. Operate, install, maintain, repair, troubleshoot and provide expert level support for a wide variety of established and emerging media, computer and classroom technology systems and services on the Charles River Campus. Focus on consistently providing best in class support to the technology Client community of faculty, staff and students, in the classroom and in support of all University meetings and events. This position may entail working occasional and/or scheduled evening, weekend and/or holiday hours and being on call, as needed.
Five to eight years progressively responsible experience working in a related technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds).
Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society.
We remain dedicated to our founding principles: that higher education should be accessible to all and ...that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world.
Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.