The ControlSpace Training Specialist will be responsible for direct-to-dealer and consultant training in the proper design, installation and commissioning of Bose Professional ControlSpace products. In addition the ControlSpace Training Specialist will provide train-the-trainer sessions for other Bose Employees.
The audio conferencing market will be the primary focus for this position. A strong knowledge of the conference market, including VoIP system set-up and conference room commissioning for audio conferencing is required.
The ControlSpace Training Specialist will be responsible for creating and maintaining technical documentation and training material. Based on interaction with Dealers and the technical support team the ControlSpace Training Specialist will be responsible for identifying and prioritizing training and documentation needs. Live training sessions will be provided at Bose facilities and remote venues worldwide. In addition, the ControlSpace training specialist will support online training content development, including the gathering and sharing use-case examples from the field.
The ControlSpace Training Specialist must be able to work independently taking full responsibility for deadlines.
Be a technical expert on Bose Professional Digital Signal Processor (DSP) and networked amplifier and their supporting devices and software.
Become an expert in ControlSpace Designer/Remote programming and application
Be able to independently commission conferencing systems
Create and maintain content library of technical training
Assist in the development and maintenance of content for online, self-serve style technical training
Provide multi-day in person technical training at Bose facility
Assist in the maintenance of Bose Pro training facilities
Create micro-training tracks for the local sales teams to deliver
Provide training and technical assistance to further the knowledge of the technical support team.
Develop content for online knowledgebase
Review ControlSpace related content developed by others for posting to online knowledgebase
Assist in the maintenance of online knowledgebase
This person will have a proven track record (7-10 years) of professional audio systems design and commissioning with a focus in the audio conference market. It is strongly desirable that they have installation experience directly or hands on in a role as project manager or systems engineer.
Communication, both written and oral
Experience creating and delivering technical training programs
Collaboration- teamwork with technical support group, sales reps, sales engineers, management, and product development
Time management, ability to keep time, quality and deadline commitments.
Self-motivated, ability to work independently and meet targets
Programming of professional audio DSP units
Some control system programming (Crestron, AMX or similar), is desirable
CAD software (AutoCAD, Revit, Sketchup, or similar), is desirable, but not required
Commissioning software (Systune, Smaart, or similar)
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
Bose Professional is a dedicated group of engineers, product managers, technical support specialists, and customer service and sales teams that are focused on helping professional audio designers and consultants create more accurate, reliable and cost-effective solutions. For more than three decades, we've developed innovative loudspeakers, electronics and software to meet the needs of demanding p...rofessional applications.Bose Professional products are sold only through authorized pro-audio dealers, AV-system integrators and distributors. We provide substantial support for our distribution network, including product technical information, system design support and after-sale support. Bose sound is found throughout the world in performing arts centers, theaters, houses of worship, stadiums/arenas, restaurants, retail stores, corporate buildings and hospitality establishments.